About us

At Medical Air Assist UK , we specialize in compassionate and professional medical repatriation services — bringing patients safely home from anywhere in the world.

What sets us apart is not just what we do, but who we are. Our company is led by a team of healthcare professionals who truly understand the journey. In fact, two of our directors are practicing escort nurses, actively working on the front lines of patient transport. Their firsthand experience ensures that every mission we undertake is grounded in empathy, clinical excellence, and real-world insight.

From the initial call to the final handover, we are committed to providing seamless, high-quality care that prioritizes your comfort, safety, and peace of mind. Whether you’re an individual, family member, hospital, or insurer, we’re here to support you with round-the-clock coordination and a genuinely human approach.

Our Core Values

Compassion first

We treat every patient like family with empathy, dignity, and respect. Their comfort and emotional well-being matter just as much as their medical needs.

Professional Integrity

We uphold the highest standards in medical ethics, confidentiality, and professional conduct at every touchpoint.

Safety Without Compromise

Every mission is executed with meticulous planning and clinical excellence to ensure the safest possible journey for our patients.

Collaboration & Trust

We work seamlessly with families, hospitals, and insurance partners to build trust and ensure a smooth, coordinated experience.

Global Responsibility

We serve people from all corners of the world, honoring diverse cultures and customs while providing consistent, high-quality care.

Excellence in Every Journey

From first contact to final handover, we strive for precision, care, and peace of mind because every detail matters.